Muse Bits

COVID-19 or not, when you have people dispersed in matrix reporting structures in a global work environment, it can be quite challenging and sometimes frustrating. It becomes more complex when you are in different times zones, with cultural differences and not really knowing the country’s laws and norms. Here are some tips for remote managers to better engage your team members who are located across regions: 1. Have regular and scheduled 1x1 meetings to understand your staff'

We find ourselves often wondering why some team members stay longer, loyal and productive while others choose to leave in a short span of time. What makes the difference? We have learnt about Emotional Intelligence, we have learnt about investing on technical and behavioural competencies. But above all that, are your team members feeling good about themselves and the company they work for? Driving a sense of ownership and belonging is all about motivating your team members to

“Give a man a fish, he'll eat for a day; teach a man to fish and he'll eat for a lifetime.” Training is a continuous process and there will be no end to it. Therefore, it's important for organizations to continuously train employees in new areas of expertise. Refresher training to keep knowledge updated and train minds to be critical is equally important. The investment made in training can be quite significant, therefore we must know if each program or training conducted is

Sometimes HR Leaders find themselves being the topic of discussion "on the table" vs being "at the table" in comparison to peers from various other functions. Most likely this is due to the many People/HR issues in a company that it becomes a routine topic of discussion. Also, dealing with People issues in an organisation is far more complex than dealing with machines & tools. That's why HR Leaders must have a good grasp of the company’s Organizational Behaviour. Understandin

With the increasing demand towards Digital Transformation & Artificial Intelligence, there is a bigger need for Human Resources to be measured analytically especially when it comes to people & their measure of performance. HR Analytics is the process of collecting & analyzing data related to an organisation’s workforce. This HR Analytics is then used to improve an organization's workforce performance. The process can also be referred to as talent, people or workforce analytic

We often hear the word IR4.0 and the need for organizations to embrace technology adaptation. In Malaysia, it is much talked about in the past 5 years and especially now with the impact of Covid-19. The truth is the industrial revolution is not new and has been evolving since the 1680's. Here is the background summary to what this is: 1. Ind 1.0 - In the late 18th century, the introduction of mechanical production facilities to the world was made. Water and steam powered mach

The Industrial Revolution 4.0 has impacted how organisations operate. The emergence of Digitisation, Robotics & Artificial Intelligence in the workplace requires HR to go through some form of transformation. HR services need to operate lean and with strategic focus towards building business capability. Sunsetting transactional & operational roles and embracing digital transformation is key. In HR 4.0 transformation, the need to humanise HR services, processes and tools is vit

Performance management is a process of ensuring activities & outputs meet an organization's goals in an effective & efficient manner. Performance management can focus on the performance of an organization, a department, an employee, or the processes in place to manage particular tasks. A company that don’t manage performance of their departments & employees objectively will eventually see that it will be left behind and will not be competitive. In order to drive towards an ob

In Human Resources Management, one of the key responsibility is to drive people capability towards peak performance. In order to do that, companies must have a proper system and process for a robust Performance Management System that ensures setting of Goals. These goals are translated into Key Performance Indicators which are then cascaded top down across the company and all departments. One of the known tools to use to set the right goals correctly is the S.M.A.R.T Goal Set

Human Resource Management (HRM), is the practice of managing people to achieve better performance. It’s about optimizing company’s performance through better management of human resources. Any human capital that works in an organization will be referred as human resource, and that means all working in one capacity or another to contribute to an organization. This include (full time) employees, contractors, freelancers or any other kind of contingent worker. In this day & age,