Muse Bits

In this current time, sales & marketing continuously become critical in enabling business to bounce back stronger & solid. Business & Sales Leaders are expected to restrategise their approach in their selling techniques. There’s need to rethink sales approach, one that enables an organisation’s sales force to position the company & it’s product(s) to target customers in a meaningful, differentiated way. Most strategies involve a detailed plan of best practices & processes set

Every manager must have knowledge in basic finance management in order to be effective in their work. It's crucial to equip oneself with the knowledge so you can be analytical in your decision making. This program introduces you to the essential accounting & finance skills any business professional need to know. It is a great way to learn & improve understanding of various financial reports, giving better insights to the company’s performance & profitability. By learning the

Talent Development Framework, is a set of integrated organisational HR processes designed to attract, develop, motivate & retain productive, engaged employees. The goal of talent development is to create a high-performance, sustainable organization that meet its strategic & operational goals & objectives. A integral part of talent development framework is succession planning. Only when you have identified, assessed & developed a set of talents, you can then have a sustainable

Teamwork is the collaborative effort of a group to achieve a common goal or to complete a task in the most effective & efficient way. This concept is seen within the greater framework of a team, which is a group of interdependent individuals who work together towards a common goal. The foundation to build a synergised team lies very much on several core principles as below: 1. Trust - there cannot be any important element than to build trust among a group of individuals to wo

A core definition of total quality management (TQM) describes a management approach to long-term success through customer satisfaction. In a TQM effort, all members of an organization participate in improving processes, products, services & the culture in which they work. Essentially TQM aims for continual improvement of business operations. It strives to ensure all associated employees work toward one common goal, i.e. improving product or service quality, as well as improvi

Workplace Organization or simply called 5S, is an integral part of the Lean and Kaizen process. The 5S's are: 1. Sort (Seiri) 2. Straighten (Seiton) 3. Scrub (Seiso) 4. Standardization (Seiketsu) 5. Sustain (Shitsuke). In recent years there is a new addition to the 6th S, referencing to Safety. To this end, 6S uses its process to create & maintain an organized, clean, safe & efficient setting that enables the highest level of value-added performance. This means eliminating

Total Productive Maintenance (TPM) is a system of maintaining & improving the integrity of production, safety & quality systems through the machines, equipment, processes & employees that add business value to an organization. TPM is meant to integrate equipment maintenance into the manufacturing process. If you're employed in a factory involving production, you cannot avoid not learning how to do a Total Productive Maintenance, even if you're not directly working in the manu

Critical Thinking and Problem Solving refers to the ability to use knowledge, facts & data to effectively identify, analyse & solve a problem. The ability to develop a well thought out solution within a reasonable time frame, however, is a skill that employers value greatly. We find many employees nowadays have ability to identify a problem, but struggle to systematically provide solutions to it. More & more organizations are emphasising for employees to apply critical thinki

Project management is the practice of leading the work of a team to achieve goals and meet success criteria at a specified time. The primary challenge of project management is to achieve all of the project goals within the given constraints. An effective Project Manager must have sufficient knowledge of the project & also obtain skills, tools, techniques to manage the project activities successfully. The tricky part of any project management usually is pulling together a matr

Navigating the implications of the Covid19 pandemic is indeed unprecedented. It is a crisis which contributed to global chaos especially in the initial months. For most organisations, the first priority is to ensure employees are safe & supported. What many didn't realise is that the whole episode took us through an interesting cycle of change management journey. Companies were challenged to manage businesses in new-found ways. Short term challenges such as facing enormous ch