Muse Bits

Being distressed especially in this current times is extremely alarmng. With the stress caused by the Covid-19 Pandemic, loss of jobs and financial implication being on the rise, many Malaysians and people around the world are facing mental distress. Here are some tips that may help relieve stress: 1. Remember, you are not alone. Reach out to someone who’s willing to hear your problems. Perhaps a family member or a close friend. You will find speaking out would at times help

Having enthusiasm, energy and passion in what we do daily at work brings about satisfaction and happiness. As the saying goes, “Do what you love, and you’ll never work another day in your life.” Gung Ho helps team integrate a sense of ownership, employment, energy and enthusiasm at work. Gung Ho's core principles are guided by the three animals; 1. The spirit of the squirrel - creating meaning towards what we do; 2. The way of the beaver - continued focus and energy in getti

Many say customer is number one, and others say, your team is more important. In the end, we are all here because of our paying customers. That's why, service to customer is key. Customer service is the support to customers before, during and after they buy and use your products or services. The intend is for them to have a positive and enjoyable customer experience with you. Ways to boost positive customer experience: 1. Retain highest quality of product or service 2. Commun

We hear very often that "employees are the greatest assets', "all our staffs are stars" and quotes like, "we only hire top talents!" Are these really true? A point to ponder, if everyone in an organisation is a top talent, then who is doing their jobs? Everyone has some kind of talent, to play music or draw and sing. But the definition of a workplace talent could be slightly different. A talent is a person who has the aptitude or skill to do something extraordinarily well. In

Manpower Planing, also known as Human Resources Planning or Workforce Planning, consists of estimating the right number of people, at the right place, right time, doing the right things to achieve an organisation’s goals or to complete projects within the required timeline. Manpower Planning is the process of systematically forecasting the future demand and supply for employees and the deployment of their skills within the strategic objectives of the organization. Proper manp

Do you believe trust is to be earned or given? Trust is defined as to have confidence, faith and hope in someone or something. An example of trust is believing that the sun will rise in the morning. An example of trust is having faith that things will be better in the future. Trust is the foundation of a positive work relationship. Bosses trust their staff to work with honesty and integrity in getting things done appropriately. Trust can be vulnerable if someone breaks it. Li

Do you stop at a red light at midnight even when there is nobody looking or there are no other vehicles on the road? Are you sincere in your work, even if your bosses or colleagues are not monitoring you? Would you be willing to falsify or cheat in your claims if you had an opportunity? Ethical behavior is good for business and workplace. It requires demonstrating respect for key moral principles that include honesty, fairness, equality, dignity, diversity and individual righ

If there is one thing money can’t buy, it would be time. The clock never stops ticking. Procrastination is the biggest enemy in time management, as we tend to put away things that we need to do to a later time. This habitual delaying of getting things done eventually builds up to never making it happen, causing anxiety and stress. Thus, if you want to manage time effectively, "swallow the frog" first. Meaning, confront the task you don’t want to do, but actually need to do. T