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Muse HR: How to manage poor performance?

Each year when is comes to managing performance, a common question arrises around how to deal with poor performers. Unlike some countries where "Hire and Fire" is at will, in most Asian countries, especially in Malaysia, terminating an employee may not seem so easy even when the worker is a non performing individual.

Here are 5 ways to manage poor performance: 1. Don't delay. In many cases, we see that managers are reluctant to give feedback or address poor performance, as it is deemed to be a difficult conversation to have. 2. Stay objective. Confront the tough conversations without sugar coating. 3. Follow through with a recovery action plan. 4. Document each step. 5. Attend trainings that can help you master the performance management conversation.

To learn more about People and Performance Management, Goal and KPI setting, email your inquiries to:


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